FAQ

Can I set up a Trade Account?

Click below to apply for standard Trade Prepaid Account.
Once your Trade Prepaid Account is approved, you’ll get access to the Renniks Group Trade Portal.

Trade Prepaid Account
Can I set up a Trade Credit Account?

Trade Credit Accounts are available to businesses who meet certain criteria.
You’ll need to fill in a credit application and agree to our Terms of Trade.

Trade Credit Account
Benefits of using the Renniks Trade Portal

While its currently a bare-bones website, its got key information you need:

  • Trade only special offers
  • SKU, EAN/ISBN etc
  • RRP
  • Your trade price
  • Previous orders
  • Current quantity available
  • Account Balance (Trade Credit Accounts only)
  • We are improving this site over time
I have an account but cant login to the Trade Portal

You may need to reset your password

or if you have some other problem, please contact us

When will my order be processed?

Orders made via the Trade Portal are automatically processed throughout the day.

This is the most reliable way of placing an order.

Orders emailed as text or pdf take a bit more time as they need to be manually entered.

When will my order be delivered?

In most cases Trade Orders are shipped using Direct Freight Express.

Depending on your geographic location, deliver can be overnight up to two or three days.

Renniks Group B2B vs B2C

We understand that you may be cautious with new lines and products.

By retailing directly we expose more people to our brands, increasing overall demand.

Importantly, we don’t offer retail discounts, and sell at the RRP.

We do not have a factory outlet.

Specials

If you use the Trade Portal, you’ll see Trade Special Offers all the time.

Discounting

Its Australia. You can sell for whatever price you want.

Keep in mind that discounting heavily means you’ll need to sell a lot more stock to make the same gross profit.

You’ll also train your customers to wait for discounting before they buy.

You’ll attract customers loyal to price only.

Discounting… its a race to the bottom

Where can I see your products?

You can contact us for a trade catalogue, where available, or check our display sites where you can get a better indication of the brands and ranges

Setting up a trade account will give you access to all of the brands above.